September 19th, 2018

Announcement from Orana- NSW about 489 sponsorship processing

As you are aware, RDA Orana has been inundated with applications and enquirys since the middle of June 2018.

Whilst we have the capacity to assess your applications quite rapidly, and indeed have bought more staff on board to speed this process up, we are limited by the number of applications we are able to submit for nomination on a weekly basis. This does however mean that we are able to give you an estimate of how long it may be for your application to be submitted for Nomination by the State of NSW.

We anticipate;
· Those applications submitted Online in July to begin being submitted in mid-late October and these will be complete by the end of December.
· Those applications submitted Online in August will commence at the end of December and be completed by the end of March 2019.
We have been inundated with requests for priority assessment for those with expiring visas. In the past we have endeavoured to assist you in extenuating circumstances, however, due to the sheer number of those claiming expiring visas,
If your visa is due to expire before the time we anticipate having your application assessed, please make other arrangements.
For those of you that the above timeline does not suit, we would ask you to REPLY TO THIS EMAIL by the end of September and we will arrange a refund of your application fee. Refunds will be processed in the second half of October 2018.

Thank you for your patience in this matter and your understanding of how difficult it can be to manage extreme workflows and customer expectations.